Privacy Policy

Privacy Policy of Hotel Metropolis

At Hotel Metropolis website, which is accessible from one of our main priorities is to make sure the privacy of our guests is always protected. This Privacy Policy document contains types of information that is being collected and processed by Hotel Metropolis and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Hotel Metropolis. This policy is not applicable to any information collected offline or via channels other than this website.

  • When you reach out to us with enquiries or feedback, we collect the following information from you, based on your consent: Email, Name and/or any information you voluntarily provide to us through the “your message” section.

  • If you choose to pay for your stay using a credit/debit card at the hotel, we may collect your credit card number to facilitate payment. This collection and processing may be performed based on our legitimate interest, as it is necessary to process payments for the services you receive during your stay at the hotel.

Information we collect automatically

We may also collect the following information automatically when you visit our website based on our legitimate interest:

  • Your IP address and other technical information about your device, such as your browser type and operating system.

  • Information about your usage of our website, such as the pages you visit and the links you click.

  • To provide responses to enquiries and feedback, we rely on your consent and our legitimate interest.

  • To maintain the security and proper functioning of our website, based on our legitimate interest.

  • To provide you with content that may be of interest to you, based on your consent.

  • We also process your dietary preferences and any other requests you might make. We process this data to fulfill your requests, relying on our legitimate interest to serve your needs on your request.

What rights do you have?

You can ask us to:

  • Provide you with a copy of the personal data we hold about you.

  • Correct certain data if it is incorrect.

  • Delete your data.

  • Stop processing your data or limit its processing for specific purposes.

  • Send your data to another company or entity through reasonable means.

  • Withdraw your consent if you have given it to us (e.g., to subscribe to our newsletter).

Who controls and processes your personal data?

The Data Controller for your data is: HOTEL METROPOLIS, having its registered office in Athens on street MITROPOLEOS 46, 10563 Athens, Greece.

How can you exercise your data privacy rights?

If you wish to exercise your rights or have any inquiries regarding your personal data, kindly contact us [email protected] and rest assured that we will promptly respond to your request within 30 days.

If you suspect any infringement of your personal data rights, you have the option to file a complaint with the Hellenic Data Protection Authority. Address: Kifisias Av. 1-3, 11523 Ampelokipi Athens.

Changes to this privacy policy

We may update this privacy policy from time to time. Any changes will be posted on this page, so please check back regularly to stay informed of the updates to our policy.

*Last Updated on: 6 October 2023